1 Popular internship programs at Hyatt
Hyatt offers internship programs that give students and graduates practical exposure to the hospitality industry while building skills that are directly relevant to future careers. These programs are designed to provide structured learning experiences inside a global hotel chain, where interns work alongside experienced professionals in departments such as front office, food and beverage, culinary, finance, human resources, sales, and event management. Interns are encouraged to take on responsibilities that go beyond observation, allowing them to contribute to daily operations, interact with guests, and understand how different functions of a hotel connect to deliver consistent service.
1.1 Hospitality Management Internship
This flagship program gives students a well-rounded experience across core hotel departments such as front office, housekeeping, food & beverage, and guest services. Interns shadow department managers, participate in team briefings, and handle real-time guest interactions. They also attend leadership workshops that emphasize Hyatt’s “care” philosophy, ensuring they not only learn operations but also how to elevate customer experiences with empathy and efficiency. By the end of the program, interns understand how different departments synchronize to create seamless hospitality.
1.2 Culinary Arts Internship
Designed for culinary school students and food enthusiasts, this internship places interns inside Hyatt’s bustling kitchens. Under the mentorship of seasoned chefs, interns work on menu planning, recipe execution, food plating, and buffet preparation. They also learn about nutrition balance, food safety regulations, and the business side of kitchen management. The program provides a blend of creative freedom and operational discipline, exposing interns to both fine dining restaurants and high-capacity banquet services.
1.3 Corporate Management Training (CMT) Program
A structured leadership development program designed for graduates who want to move into management roles within Hyatt. CMT participants undergo rotations across multiple departments, attend leadership workshops, and are paired with senior mentors. The program emphasizes decision-making, team leadership, and operational excellence, preparing candidates for future supervisory or departmental leadership positions.
1.4 Sales & Marketing Internship
This program dives into the business development side of hospitality. Interns assist in creating promotional campaigns, supporting digital marketing initiatives, and conducting market research to identify customer trends. They gain exposure to Hyatt’s corporate sales functions, where large-scale client accounts and event bookings are handled. In addition, interns may shadow revenue managers to understand pricing strategies, online distribution channels, and how marketing decisions directly affect occupancy and profitability.
1.5 Human Resources Internship
Focused on Hyatt’s people-first culture, this program provides exposure to HR systems, recruitment processes, and employee engagement activities. Interns assist with job postings, screening applications, conducting orientation sessions, and organizing staff welfare events. They also work on learning modules related to compliance, training, and diversity initiatives. This program emphasizes how talent development and employee satisfaction are critical in driving superior guest service.
1.6 Finance & Revenue Management Internship
For business and finance students, this internship offers exposure to hotel accounting, budgeting, and revenue forecasting. Interns help with preparing profit and loss statements, tracking daily revenue, and supporting audits. They also gain an understanding of revenue optimization tools, such as demand forecasting and dynamic pricing models. This program ensures interns can see how financial health is balanced with service quality in a hotel environment.
1.7 Event Management Internship
1.8 Regional Summer Internship Programs
Offered in various countries, ABB’s summer internships run for 10 to 12 weeks and offer a condensed yet intensive experience. Participants engage in department-specific projects, take part in site visits, and attend networking events with ABB leaders. Many programs culminate in a final presentation to management, giving interns the opportunity to showcase their work and transition into longer-term roles.
2 Popular roles for interns at Hyatt Hotels
1. International Trainee (Hotel Operations): This role is part of Hyatt’s structured training pathway for students who want broad exposure across hotel operations. Interns rotate between front office, housekeeping, food and beverage, and guest services. Responsibilities include shadowing managers during daily briefings, assisting with guest check-ins and check-outs, coordinating with housekeeping teams, and supporting restaurant service during peak hours.
2. Exchange Visitor Intern (Rooms, Food & Beverage, Culinary): Offered under Hyatt’s Exchange Visitor Program, these internships allow international students to gain professional hospitality experience in the United States. Depending on their track, interns may work in rooms (front desk, concierge, guest relations), food and beverage (banquet setups, restaurant service, event support), or culinary (kitchen preparation, food safety, menu execution).
3. Front Office Host Intern: This role places interns at the heart of guest interactions. Front Office Interns support the front desk team by managing check-ins, issuing room keys, answering guest queries, and assisting with billing and reservations. They also learn how to handle guest complaints and special requests diplomatically. The role emphasizes customer service excellence, communication skills, and proficiency with Hyatt’s property management systems.
4. Summer Operations Intern: Designed specifically for students pursuing culinary education, this summer internship immerses participants in Hyatt’s kitchens. Interns assist with mise en place, cooking under supervision, and ensuring compliance with hygiene standards. They also contribute to banquet services, buffet preparations, and fine dining setups. The experience sharpens technical cooking skills while offering exposure to menu planning and kitchen workflow in a high-pressure environment.
5. Work Experience Intern (Work & Travel Program): Interns assist in operational roles such as food and beverage service, housekeeping, or recreation activities. Duties may include setting up poolside events, supporting banquets, or helping manage high-volume guest periods during holidays.
6. Operations Intern: This role provides general operational exposure, often tailored to the needs of a specific Hyatt property. Interns may assist with administrative tasks, guest services, or back-office functions. They often work alongside department managers to learn reporting, scheduling, and performance tracking. The role is suitable for students interested in understanding the organizational backbone of hotel operations.
7. Office Intern (Corporate or Property-Based): Some Hyatt locations also offer office internships for students interested in administrative and business functions. Interns may support HR, finance, or sales teams with tasks such as preparing reports, updating databases, assisting in recruitment, or helping organize corporate events.
Related articles:
1. How long is a Hyatt summer internship, and does it vary by property?
2. Do Hyatt internships include department rotations or only at larger hotels?
3. Can you be let go from a hotel internship as a hospitality management student?